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Andy Hanselman

Mentor, Speaker, Trainer

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Andy Hanselman

Topics

customer care, management, motivation, competitiveness

Details

Hello There! If you think you might be interested in me speaking at an event you're organising, a staff conference you're putting together, a team building day you're setting up or a seminar you're holding, then this is the page for you! Have a look at the details below, and if you think I could make an impact for you, give us a call on 0114 243 4666 or email Lucy for more information.

This Is Me In A Just A Few Lines!:

* I'm passionate about helping businesses improve their competitiveness
* I love speaking at conferences, seminars and events on customers, competence and competitiveness
* I've written two books 'Thinking in 3D â€" Creating a business that's Demonstrably and Dramatically Different' and 'Revolutionise The Profitability Of Your Business' (click here for details!)
* I also consult and facilitate with top teams on improving business performance
* I regularly write for business magazines, journals and websites including being one of the 'Thought Leaders' on the Management Issues website alongside the likes of Max McKeown, Charles Handy and Edward de Bono.
* I also write my own blog, produce podcasts, papers and toolkits for people to use
* I work extremely hard to make sure my stuff is stimulating, motivational and practical.
'Stuff' that offers real solutions to today's business problems.

Here's A Bit More About Me and My Background.

I've been doing this stuff for over 21 years now and have presented to well over twenty thousand business leaders and decision makers and at conferences, seminars, team building events and workshops in the UK and abroad.

I originally spent 6 years helping develop a successful training and consultancy business for someone else, and then with my Partner Jill, we founded our own consultancy, Hallmarks Business Development in 1995. We subsequently sold that business to our management team freeing me up to concentrate more on speaking and writing which I've been doing successfully for the last 6 years. Clients tell me they like my engaging, humorous, and down to earth approach which deals with the real issues that businesses face in these times of increased competition, tighter resources, massive customer choice and ever increasing transparency.

What I Speak About...

It's about 'Thinking in 3D' That means creating and developing a business that is 'Dramatically and Demonstrably Different' from its competitors in everything that it does. It's about differentiating your business, creating a passion for customers, establishing a culture that supports this, making innovation work and leading from the front.

It's also about 'doing stuff'! I believe that winners take action, not notes!

The key themes are: creating 'devoted' customers... from finding them, attracting them, keeping them and maximising the relationships with them. It's also about people... motivating, inspiring and leading them, and it's about 'revolution'... revolutionary thinking, revolutionary processes and revolutionary attitudes.

Through constant research, ongoing work with, and learning from directors, partners and senior managers of literally thousands of businesses, I've worked hard to identify some common factors that distinguish successful 3D companies and their leaders from their competitors. Everything I do is about sharing these findings with my audiences in a passionate way to help them actually make them happen in their business.

My Style And Approach..

As a speaker, I thrive on interacting with delegates ensuring that they are challenged, stimulated and motivated. My style is participative, fast paced, humorous and relevant. I honestly believe people learn best by doing and having fun! As a result I work hard to offer them practical, stimulating fresh ideas, tools and techniques that provide audiences with no-nonsense 'stuff' they can actually use in their businesses immediately.

I regularly speak at conferences, seminars and company events offering an insight into how successful businesses win. By de-mystifying the jargon and blowing away the 'buzzwords', clients tell me they like my pragmatic approach to topics such as developing real competitive advantage, improving sales and marketing effectiveness, creating great customer experiences and maximising opportunities and customer relationships.

It's not about the latest 'fad' or hyped 'panacea' for business success, but proven methodologies that help successful businesses exceed customer expectations, develop committed, motivated and effective people, and maximise the bottom line.

From short, sharp blitzes that can 'wow' an audience, to longer in depth interactive sessions that provide specific solutions, I like to think I offer a refreshing, relevant and challenging approach - well that's what my clients tell me I do!

My 'Influencers'...
I love researching, reading and working with people who have 'done it' or are 'doing it'. Whether it's other consultants and business 'thought leaders' who challenge and stimulate - people like Seth Godin, Tom Peters, Malcolm Gladwell and Daniel Pink, or whether it's local, 'unknown' businesses or ambitious entrepreneurs and business leaders who 'break the pattern', the common factor is it it's about generate ideas to 'make things happen'.

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